1. Information We Collect
When you use mastiagencyofficial.com and our registration services, we collect the following information:
- Full name, date of birth, and gender
- Mobile phone number and email address
- City and state of residence
- Government-issued ID numbers (Aadhaar, PAN, Voter ID) for KYC verification
- Bank account details and UPI ID for payment setup
- Profile photographs and selfies for identity verification
- Device information, IP address, and browser type (for website analytics)
2. How We Use Your Information
We use collected information to process host and agency registration applications, complete KYC identity verification required by the platform, set up payment accounts for earnings transfers, communicate registration status and support updates, assign hosts to appropriate agencies, improve our website and services, and comply with applicable Indian laws and regulations.
3. Information Sharing
We do NOT sell, rent, or trade your personal information to third parties. We share your data only with: Masti App (for account creation and platform access), your assigned agency (for host onboarding and management), legal authorities (only when required by Indian law or valid court order), and trusted service providers bound by strict confidentiality agreements (such as hosting providers and analytics services).
4. Data Security
We implement SSL/TLS encryption for all data transmission, secure encrypted storage for sensitive documents, strict access controls limiting who can view personal data, and regular security reviews of our systems and processes. While no internet transmission method is 100% secure, we take reasonable precautions using industry-standard practices to protect your information.
5. KYC Document Storage
Government-issued identity documents submitted for KYC verification are stored securely and used exclusively for identity verification and payment processing purposes. These documents are never shared with unauthorized parties. They are retained for a minimum of 5 years as required by Indian financial regulations applicable to digital payment services.
6. Cookies and Analytics
We use cookies and similar tracking technologies for remembering your preferences, analyzing website traffic through Google Analytics, and improving user experience. You can disable cookies through your browser settings, though some website features may not function optimally without them.
7. Your Rights
Under applicable Indian data protection laws, you have the right to: access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data (subject to legal retention obligations), withdraw consent for optional data processing, and lodge complaints with relevant data protection authorities. To exercise these rights, contact us at support@mastiagencyofficial.com.
8. Data Retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations. Registration data is retained for the duration of your active participation. KYC documents are retained for a minimum of 5 years as mandated by Indian financial regulations. You may request deletion of non-legally-required data at any time.
9. Children's Privacy
Our services are strictly for individuals 18 years of age and older. We do not knowingly collect information from minors. If we discover that a minor has submitted information through our platform, we will delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updated policies will be posted on this page with the revised date. Continued use of our services after policy updates constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related questions, requests, or complaints, contact us at: Email: support@mastiagencyofficial.com | Contact Page | Masti Agency Official, mastiagencyofficial.com